Privacy Policy

Last updated: June 2025

Flower Rent & Co ("we," "our," or "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices.

Information We Collect

We collect information you provide directly — such as your name, phone number, email address, and event details when you contact us for a quote or booking. We also collect information automatically through standard analytics tools (Google Analytics, Microsoft Clarity) including pages visited, time on site, and general location.

How We Use Your Information

We use your information to respond to inquiries, process bookings, and communicate with you about your event. Analytics data helps us improve our website. We do not sell your information to third parties.

Cookies & Tracking

Our website uses cookies for analytics (Google Analytics, Microsoft Clarity) and for our chat widget (GoHighLevel). You can disable cookies in your browser settings, though some features may not function correctly.

Third-Party Services

We use Google Analytics, Microsoft Clarity, and GoHighLevel. Each of these services has its own privacy policy governing their data practices.

SMS & Text Message Communications

When you submit a rental inquiry through our website, we may send you SMS (text message) updates regarding your inquiry status, including confirmations, available rentals, and follow-up communications.

How We Collect Consent: We collect your SMS opt-in consent through a checkbox on our contact form that states "I agree to receive SMS messages from Flower Rent & Co regarding my rental inquiry."

Opting Out: You can opt out of SMS communications at any time by replying "STOP" to any SMS message you receive from us. You can also reply "HELP" for additional assistance. We will stop sending you SMS messages within 24 hours of your opt-out request.

Message Frequency & Rates: Message frequency varies based on your activity and our responses to your inquiries. Standard message and data rates may apply. Please contact your mobile carrier for details about your SMS plan and rates.

Your Privacy: Your phone number is used solely for SMS communications you've opted into and is never shared with third parties without your explicit consent.

Contact

If you have questions about this policy, contact us at Email Us or call (210) 920-4003.